Returns & Exchanges

At Julep, we want you to love every glow-up; if you are not completely satisfied with your purchase, you can return or exchange your beauty products within 30 days of receipt. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid USPS shipping label provided via email.

3

Pack Your Products

Securely pack your items in the original shipping box or a similar sturdy container, ensuring all lids are tightly sealed to prevent leaks.

4

Ship and Track

Drop your package off at any authorized USPS location and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing